EIFF ticketing crisis

Hackers suspected as website slows to a crawl.

by Jennie Kermode

The Lovers And The Despot
The Lovers And The Despot

Visitors to the Edinburgh International Film Festival expressed frustration today after the ticket purchasing system on the festival's website slowed to a crawl. According to staff at the festival, hacking is thought to be responsible. The public have been asked to persevere as each page takes around 15 minutes to load.

Although little is known about the source of the problem at this stage, suspicion has fallen on North Korea, with one industry insider speculating that it may have taken umbrage at the planned screening of a documentary about Kim Jong Il's kidnap of his favourite film director. The Lovers And The Despot explores the abduction of director Shin Sang-ok and his actress wife Choi Eun-hee, who was held hostage as Shin was forced to make films that accorded with the then leader's tastes - many of them monster movies. In 2014 the Hermit Kingdom was the prime suspect in a major cyber-attack on Sony Pictures Entertainment after the studio released The Interview, a film about a fictional plot to assassinate Kim Jong Un.

The Museum of Modern Art in New York recently apologised for dropping Under The Sun, another film critical of North Korea, due to concerns about possible retribution. “Under The Sun is a remarkable documentary that was wrongly disinvited," said chief curator Rajendra Roy.

The Lovers And The Despot is scheduled to screen later today. Festival staff say that they wll do their best to process ticket requests manually until the problem with the website is resolved.

Share this with others on...
News

Looking back Kei Ishikawa on memory, ambiguity and A Pale View Of Hills

Bearing witness Gabriela Osio Vanden and Jack Weisman on balance and perspectives in Nuisance Bear

Number one suspect Peter Warren on mental illness, living with uncertainty, and Kill Me

'Our present is Barbara’s future' Brydie O’Connor on Barbara Forever, queer wisdom and reaching younger audiences

Golden night for Closure in Thessaloniki Documentary about a grieving father's hunt for his son takes top prize

One Battle After Another named Best Picture Breakthroughs for women and Koreans, a new category, and an award with two winners.

More news and features

We're currently bringing you news, reviews and more direct from the Thessaloniki International Documentary Festival, SXSW and the NY Rendezvous with French Cinema.



We're looking forward to BFI Flare and Fantaspoa.



We've recently brought you coverage of the Glasgow Film Festival, the Berlinale, Sundance, Palm Springs, the French Film Festival UK, Thessaloniki Film Festival, DOC NYC, and the Leeds International Film Festival.



Read our full for more.


Visit our festivals section.

Interact

Don't forget that you can follow us on YouTube for trailers of festival films and more. You can also find us on Mastodon and Bluesky.

It's a busy time for festivals and here's the latest from the spring events:

Cannes Barbra Streisand to receive honorary Palme d'Or

Thessaloniki Golden Alexanders announced

Cannes Honorary Palme d'Or to be presented to Peter Jackson

Cannes Park Chan-Wook named as Jury head